Privacy Policy

Effective Date: December 16, 2024
WTF Do I Do Now?, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

By using our website (https://www.wtfdoidonow.com/) and related services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information:

Name and Email Address: Provided voluntarily when signing up for our email list, free webinars, downloadable resources, or other services.
Payment Information: Collected by Teachable and processed securely through Stripe when you purchase our courses or coaching services.
Additional Information: Teachable, ConvertKit, and Leadpages may collect certain technical or usage information (e.g., IP addresses, cookies) when you interact with our website or register for a webinar.

2. How We Use Your Information

We use your information to:

Add you to our email list for updates, newsletters, webinar invitations, course discounts, and other communications.
Deliver courses, webinars, and related services.
Process payments through our third-party platform (Teachable with Stripe).
Respond to your inquiries and provide customer support.

3. Third-Party Tools & Services

We use trusted third-party services to provide and improve our services. These include:

Teachable: Course platform that may collect payment details, billing information, and technical data.
Stripe: Payment processor for secure payments.
ConvertKit: Email service provider for managing our email list and sending communications.
Leadpages: Website hosting platform.

These platforms may collect, process, and store your data in accordance with their respective privacy policies. We encourage you to review their policies:

4. Cookies & Tracking Technologies

We currently do not use cookies, Google Analytics, or Facebook Ads. However, we may introduce these technologies in the future to analyze website performance, improve user experience, or run marketing campaigns. When we begin using cookies or tracking tools, this policy will be updated, and users will be notified. You will have the ability to opt-in or opt-out of these technologies where required by law.

We may use cookies, tracking tools, or third-party analytics to monitor webinar registration, attendance, and participation to improve future webinar experiences.

5. Legal Basis for Processing Data (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal bases:

Your consent (e.g., when signing up for our email list).
Performance of a contract (e.g., processing payments for courses).
Compliance with a legal obligation.
Legitimate interest (e.g., improving our services and communication).

6. User Rights (GDPR & CCPA)

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving marketing emails by clicking “Unsubscribe” in any email or contacting us.
Request details about how your data is being used.
Withdraw consent at any time (if processing is based on consent).

To exercise these rights, please email us at mandy@wtfdoidonow.com.

7. How We Protect Your Information

We use industry-standard measures to safeguard your personal information, including secure platforms, encrypted payment processing (via Stripe), and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. International Users

If you are accessing our website outside of the United States, your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer of data.

10. Children’s Privacy

Our website, courses, and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

If you are under 18, please do not provide any personal information to us without the involvement of a parent or guardian.

If we become aware that we have collected information from someone under 18 without proper consent, we will delete it immediately. If you believe we have collected such information, please contact us at mandy@wtfdoidonow.com

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page, and we will notify users via email where required by law.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

WTF Do I Do Now?, LLC
Email: mandy@wtfdoidonow.com
Website: https://www.wtfdoidonow.com/